If you are using a third-party power adapter, that can be the reason for the malfunction. The device started showing a blue light, and after going through some discussion forums, I switched the power adaptor and plugged Alexa into another Amazon adapter lying around. Initially, it worked A-OK for months, but the power brick failed for some reason. My Alexa was plugged into the wall outlet using the original Amazon power adaptor and via the original cable. After the bootup process is complete, see if the Alexa blue light is still spinning. This ensures that all the electronic components inside the circuit (capacitors especially) discharge completely.Īfter 60 seconds, plug your Alexa back in and restart it. Just unplug your Alexa from the power and wait for at least 60 seconds. That’s why “ Have you tried turning it OFF & ON again” is a popular phrase among IT people. I have fixed countless malfunctioning devices simply by turning them OFF & ON again. You just have to follow the simple instructions. These troubleshooting methods do not require any technical hand anyone can do them. HARDWARE ISSUES: Lastly, if you spill water or coffee on your Alexa or the hardware inside gets damaged for some reason, you will get a blue ring of death.īlue Light on Alexa Won’t Turn Off – Troubleshootingīefore you through away your Alexa or get another one, there are a few easy troubleshooting methods that you can try to revive your Alexa Echo Dot. OUTDATED FIRMWARE: Outdated firmware can also cause internal problems and render your Alexa in this frozen blue state.Ĥ. BAD INTERNET CONNECTION: If your internet connection is disrupted or your Wifi router malfunctions, your Alexa won’t be able to reach the internet and show blue light.ģ. If your power adaptor go bad or your cable malfunction, your Alexa won’t get enough power and will show a blue light.Ģ. POWER SUPPLY FAILURE: This is the most common cause of Alexa’s blue ring of death. It is frozen and completely out of function.ĭuring my research, I found 4 different reasons for the Alexa to freeze up and show the blue ring of death.ġ. When this happens, you won’t be able to use Alexa. Whenever you say the wake word like “Alexa” or ” Echo” you will see the blue light turns on.īut the problem arises when it won’t turn off and stays on indefinitely. The signature blue ring on your Alexa Echo dot is a sign that it is processing information. If you are stuck with a blue ring light, follow the 11 different troubleshooting methods below to get your Alexa working again. I just connected my Alexa to another Amazon adapter that was lying around and the Echo Dot worked perfectly and hasn’t shown any death rings ever since.īut during my research, I came across many troubleshooting methods that people have used to revive their Alexa Echo Dots. In most cases, it is due to insufficient power due to a bad adapter or cable. If the blue light on Alexa won’t turn off, change your power adapter. The quick fix, however, brought my Alexa to life.
It turned out, this specific condition is called the “blue ring of death” for obvious reasons. Alexa blue light flashing – conclusion Alexa blue ring of death – Quick Fix
0 kommentar(er)
